Contact, Cookies & Legal Stuff

Effective date: 26 July 2026

Last updated: 26 July 2026

What this policy covers

This policy explains the cookies and similar storage or access technologies used on https://voomla.com. Our optional analytics is off by default. Rejecting it does not prevent you from using the public website or its forms.

Essential preference storage

• voomla_consent_anchor — a signed, first-party, HttpOnly cookie that establishes one pseudonymous consent ledger across active tabs before your first choice. It is host-only and lasts for up to 180 days.
• voomla_consent — a signed, first-party, HttpOnly cookie that records your analytics choice, the notice version and a pseudonymous consent identifier. It is host-only and lasts for up to 180 days.
• voomla_consent_deny — a readable, first-party, deny-only failsafe that applies an immediate analytics-off instruction and prevents an older in-flight acceptance from overtaking a later rejection or withdrawal. After denial is recorded, it remains until a later acceptance is durably recorded. It lasts for up to 180 days.
• voomla_consent_post_lock — transient local storage used only when the browser's Web Locks feature is unavailable. It holds an expiring random lease while a choice is sent, prevents active tabs from creating separate first-choice ledgers, contains no consent identifier or preference, and is removed when the request finishes.

These items are necessary to remember and enforce your choice. They are not used for advertising or analytics. Our form-security challenge does not set a form-security cookie.

Optional self-hosted Umami analytics

If you accept Optional Analytics, we load Umami from Voomla's self-hosted analytics service. It helps us understand page use and a small, allowlisted set of interactions so we can improve the site. It is not used for advertising, cross-site tracking or user profiles.

We send Umami the canonical Voomla hostname, page path and title, a Voomla site identifier and, for allowlisted interactions, fixed low-cardinality event fields. The HTTP request may include only the Voomla origin as its referrer, plus limited browser, device and network information needed to receive and group the request. Network services necessarily handle an IP address in transit. We never send the full referrer path, your URL query string or fragment, name, email address, form contents or consent identifier.

Umami does not load until the server has recorded your acceptance. If you reject Optional Analytics, it is not loaded. If you later withdraw, collection is stopped.

Consent evidence

We keep a minimised server-side receipt of each preference change so we can demonstrate what choice was made and which notice was shown. A receipt contains the consent identifier, revision, analytics choice, notice version, timestamp, source and Global Privacy Control signal where available. It does not contain form contents, your raw IP address or browser user-agent string, and it is not sent to Umami.

How to control your choice

Use the Cookie Settings button available on every public page to accept, reject or change Optional Analytics. Essential preference storage cannot be disabled through that control because it is what remembers and enforces your choice.

You can also clear these cookies using your browser settings. Doing so resets the remembered choice, so we will ask again. Where your browser provides a Global Privacy Control signal, we record it with the choice you submit.

Policy updates

If the purposes or technologies change materially, we will update this policy and the consent notice. A material notice change will cause the site to ask for your choice again.

Further information

For questions or concerns about this policy, please contact our compliance team via our contact form.

This acceptable use policy covers the products, services, and technologies (collectively referred to as the "Products") provided by VOOMLA! under any ongoing agreement. It's designed to protect us, our customers and the general Internet community from unethical, irresponsible and illegal activity.

VOOMLA! customers found engaging in activities prohibited by this acceptable use policy can be liable for service suspension and account termination. In extreme cases, we may be legally obliged to report such customers to the relevant authorities.

This policy was last reviewed on 7 November 2025.

Fair use

We provide our facilities with the assumption your use will be "business as usual", as per our offer schedule. If your use is considered to be excessive, then additional fees may be charged or capacity may be restricted.

We are opposed to all forms of abuse, discrimination, rights infringement and/or any action that harms or disadvantages any group, individual or resource. We expect our customers and, where applicable, their users ("end-users") to likewise engage our Products with similar intent.

Customer accountability

We regard our customers as being responsible for their own actions as well as for the actions of anyone using our Products with the customer's permission. This responsibility also applies to anyone using our Products on an unauthorised basis as a result of the customer's failure to put in place reasonable security measures.

By accepting Products from us, our customers agree to ensure adherence to this policy on behalf of anyone using the Products as their end users. Complaints regarding the actions of customers or their end-users will be forwarded to the nominated contact for the account in question.

If a customer - or their end-user or anyone using our Products as a result of the customer - violates our acceptable use policy, we reserve the right to terminate any Products associated with the offending account or the account itself or take any remedial or preventative action we deem appropriate without notice. To the extent permitted by law, no credit will be available for interruptions of service resulting from any violation of our acceptable use policy.

Prohibited activity

Copyright infringement and access to unauthorised material

Our Products must not be used to transmit, distribute or store any material in violation of any applicable law. This includes but isn't limited to:

• any material protected by copyright, trademark, trade secret or other intellectual property right used without proper authorization, and
• any material that is obscene, defamatory, constitutes an illegal threat or violates export control laws.

The customer is solely responsible for all material they input, upload, disseminate, transmit, create or publish through or on our Products, and for obtaining legal permission to use any works included in such material.

SPAM and unauthorised message activity

Our Products must not be used for the purpose of sending unsolicited bulk or commercial messages in violation of the laws and regulations applicable to your jurisdiction ("spam"). This includes but isn't limited to sending spam, soliciting customers from spam sent from other service providers, and collecting replies to spam sent from other service providers.

Our Products must not be used for the purpose of running unconfirmed mailing lists or telephone number lists ("messaging lists"). This includes but isn't limited to subscribing email addresses or telephone numbers to any messaging list without the permission of the email address or telephone number owner, and storing any email addresses or telephone numbers subscribed in this way. All messaging lists run on or hosted by our Products must be "confirmed opt-in". Verification of the address or telephone number owner's express permission must be available for the lifespan of the messaging list.

We prohibit the use of email lists, telephone number lists or databases purchased from third parties intended for spam or unconfirmed messaging list purposes on our Products.

This spam and unauthorised message activity policy applies to messages sent using our Products, or to messages sent from any network by the customer or any person on the customer's behalf, that directly or indirectly refer the recipient to a site hosted via our Products.

Unethical, exploitative, and malicious activity

Our Products must not be used for the purpose of advertising, transmitting or otherwise making available any software, program, product or service designed to violate this acceptable use policy, or the acceptable use policy of other service providers. This includes but isn't limited to facilitating the means to send spam and the initiation of network sniffing, pinging, packet spoofing, flooding, mail-bombing and denial-of-service attacks.

Our Products must not be used to access any account or electronic resource where the group or individual attempting to gain access does not own or is not authorised to access the resource (e.g. "hacking", "cracking", "phreaking", etc.).

Our Products must not be used for the purpose of intentionally or recklessly introducing viruses or malicious code into our Products and systems.

Our Products must not be used for purposely engaging in activities designed to harass another group or individual. Our definition of harassment includes but is not limited to denial-of-service attacks, hate-speech, advocacy of racial or ethnic intolerance, and any activity intended to threaten, abuse, infringe upon the rights of or discriminate against any group or individual.

Other activities considered unethical, exploitative and malicious include:

• Obtaining (or attempting to obtain) services from us with the intent to avoid payment;
• Using our facilities to obtain (or attempt to obtain) services from another provider with the intent to avoid payment;
• The unauthorised access, alteration or destruction (or any attempt thereof) of any information about our customers or end-users, by any means or device;
• Using our facilities to interfere with the use of our facilities and network by other customers or authorised individuals;
• Publishing or transmitting any content of links that incite violence, depict a violent act, depict child pornography or threaten anyone's health and safety;
• Any act or omission in violation of consumer protection laws and regulations;
• Any violation of a person's privacy.

Our Products may not be used by any person or entity, which is involved with or suspected of involvement in activities or causes relating to illegal gambling; terrorism; narcotics trafficking; arms trafficking or the proliferation, development, design, manufacture, production, stockpiling, or use of nuclear, chemical or biological weapons, weapons of mass destruction, or missiles; in each case including any affiliation with others whatsoever who support the above such activities or causes.

Unauthorised use of VOOMLA! property

We prohibit the impersonation of VOOMLA!, the representation of a significant business relationship with VOOMLA!, or ownership of any VOOMLA! property (including our Products and brand) for the purpose of fraudulently gaining service, custom, patronage or user trust.

About this policy

This policy outlines a non-exclusive list of activities and intent we deem unacceptable and incompatible with our brand.

We reserve the right to modify this policy at any time by publishing the revised version on our website. The revised version will be effective from the earlier of:

• the date the customer uses our Products after we publish the revised version on our website; or
• 30 days after we publish the revised version on our website.

These Terms of Service govern your use of the website located at https://voomla.com and any related services provided by VOOMLA LTD ("Voomla").

By accessing https://voomla.com, you agree to abide by these Terms of Service and to comply with all applicable laws and regulations. If you do not agree with these Terms of Service, you are prohibited from using or accessing this website or using any other services provided by VOOMLA!.

We, VOOMLA LTD, reserve the right to review and amend any of these Terms of Service at our sole discretion. Upon doing so, we will update this page. Any changes to these Terms of Service will take effect immediately from the date of publication.

These Terms of Service were last updated on 26 July 2026.

Limitations of use

By using this website, you warrant on behalf of yourself, your users, and other parties you represent that you will not:

• modify, copy, prepare derivative works of, decompile, or reverse engineer any materials and software contained on this website;
• remove any copyright or other proprietary notations from any materials and software on this website;
• transfer the materials to another person or "mirror" the materials on any other server;
• knowingly or negligently use this website or any of its associated services in a way that abuses or disrupts our networks or any other service VOOMLA! provides;
• use this website or its associated services to transmit or publish any harassing, indecent, obscene, fraudulent, or unlawful material;
• use this website or its associated services in violation of any applicable laws or regulations;
• use this website in conjunction with sending unauthorised advertising or spam;
• harvest, collect, or gather user data without the user's consent; or
• use this website or its associated services in such a way that may infringe the privacy, intellectual property rights, or other rights of third parties.

Intellectual property

The intellectual property in the materials contained in this website is owned by or licensed to VOOMLA LTD and is protected by applicable copyright and trademark law. We grant our users permission to download one copy of the materials for personal, non-commercial transitory use.

This constitutes the grant of a licence, not a transfer of title. This licence shall automatically terminate if you violate any of these restrictions or the Terms of Service, and may be terminated by VOOMLA! at any time.

Material you submit

You retain any intellectual property rights in material you send through a contact enquiry or founding-cohort application. You give VOOMLA! a non-exclusive permission to receive, store, review and reproduce that material only as reasonably needed to respond to your enquiry, assess or administer your application, operate the service, and meet legal obligations.

The current landing site does not publish visitor submissions or provide public user accounts. If a future Voomla service introduces public posting, it will provide the relevant terms and privacy information before that feature is used.

Liability

Our website and the materials on our website are provided on an 'as is' basis. To the extent permitted by law, VOOMLA! makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property, or other violation of rights.

In no event shall VOOMLA! or its suppliers be liable for any consequential loss suffered or incurred by you or any third party arising from the use or inability to use this website or the materials on this website, even if VOOMLA! or an authorised representative has been notified, orally or in writing, of the possibility of such damage.

In the context of this agreement, "consequential loss" includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity or otherwise.

Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Accuracy of materials

The materials appearing on our website are not comprehensive and are for general information purposes only. VOOMLA! does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this website, or otherwise relating to such materials or on any resources linked to this website.

Links

VOOMLA! has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement, approval or control by VOOMLA! of the site. Use of any such linked site is at your own risk and we strongly advise you make your own investigations with respect to the suitability of those sites.

Right to terminate

We may suspend or terminate your right to use our website and terminate these Terms of Service immediately upon written notice to you for any breach of these Terms of Service.

Severance

Any term of these Terms of Service which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity of the remainder of these Terms of Service is not affected.

Governing law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. You submit to the exclusive jurisdiction of the courts of England and Wales.

VOOMLA LTD (company number 16962409), 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom, is the controller for the Voomla landing-site information described in this policy. You can contact us using the contact form on this page and select Compliance / Privacy.

Your privacy is important to us. It is VOOMLA!'s policy to respect your privacy and comply with applicable law regarding personal information we collect through https://voomla.com.

Personal information is information that identifies you or can reasonably be linked to you. The current Voomla landing site collects only the categories described below; it does not collect payment details or require a visitor account.

In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.

This policy is effective as of 26 July 2026

Last updated: 26 July 2026

Information we collect

Information we collect falls into one of two categories: "voluntarily provided" information and "automatically collected" information.

"Voluntarily provided" information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions.

"Automatically collected" information refers to any information automatically sent by your devices in the course of accessing our products and services.

Log data

Our network and hosting providers necessarily process an Internet Protocol (IP) address and request metadata in transit so they can deliver and secure the site. The Voomla landing application is not configured to keep a general visitor access log. Its application logs contain coarse operational outcomes and error categories, not form contents, email addresses, consent identifiers, SMTP responses or credentials.

Optional analytics

Umami remains off unless you accept Optional Analytics. If accepted, our self-hosted Umami service records the Voomla hostname, page path and title, a Voomla website identifier, browser, operating-system and device category, country-level location, screen size, language, referrer origin and a small allowlisted set of interaction events. Umami uses no analytics cookie and we do not call its identify feature. We exclude query strings, URL fragments, names, email addresses, form contents, application identifiers and consent identifiers.

Information you provide

The information requested depends on the action you choose:

• Launch updates: email address and, where supplied by the flow, name, followed by an emailed confirmed-opt-in step.
• Contact enquiry: name, email address, optional company, enquiry type, subject, message and the required processing acknowledgement.
• Founding-cohort application: name, email address, optional organisation/community name, role, community and current-platform details, member range, priorities, data-residency selection, launch window, cohort commitment, application acknowledgement and a separate optional marketing choice.

The current landing site does not ask for social-media profiles, phone numbers, postal addresses or payment details, and it does not offer visitor accounts, competitions, comments, reviews or public user-content posting.

Our lawful bases

We use consent for Optional Analytics and launch-update marketing. You may withdraw either consent at any time without affecting processing that took place before withdrawal.

We use our legitimate interests to operate and secure the landing site, answer enquiries, assess and administer founding-cohort applications, send requested application service messages and maintain proportionate business records. Those interests are limited by your rights and by the data-minimisation controls described here.

We process information where necessary to take steps at your request before entering a relationship, to perform an agreement with you, to comply with a legal obligation, or to establish, exercise or defend legal claims where one of those bases applies.

Collection and use of information

We may collect personal information from you when you do any of the following on our website:

• browse the site;
• choose or change Optional Analytics;
• request launch updates and complete confirmed opt-in;
• send a contact enquiry; or
• submit a founding-cohort application.

We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:

• to operate, protect and troubleshoot the landing site;
• to remember and evidence your Optional Analytics choice;
• if you accept Optional Analytics, to understand aggregate site use and improve the landing experience;
• to respond to your enquiry;
• to assess and administer your founding-cohort application;
• to send service messages connected with an application;
• to send launch updates only after confirmed opt-in, and to honour unsubscribe or suppression choices;
• to keep necessary business and security records; and
• to comply with legal obligations and resolve disputes.

We keep cookie consent, consent-gated minimised analytics, contact/application processing and marketing permission as separate systems. We do not enrich landing-site records with bought-in profiles or third-party marketing data.

Who receives information

Access is limited to authorised Voomla personnel and service providers used to operate this flow. Full Fat Media administers the infrastructure on Voomla's behalf. AWS provides the London-region hosting, object storage and SES email transport; Umami and Listmonk are self-hosted on Voomla-controlled infrastructure in that region. We may disclose a record to professional advisers, courts, regulators or law-enforcement bodies where lawfully required. We do not sell personal information or share it for cross-context behavioural advertising.

Our primary systems for this landing flow are hosted in the United Kingdom. If a provider gives support or otherwise processes information from another country, we require an applicable UK transfer mechanism and proportionate safeguards.

Security of your personal information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure and no one can guarantee absolute data security.

The current landing site does not issue visitor passwords or accounts.

How long we keep your personal information

Our working retention schedule is:

• Essential preference cookies: up to 180 days.
• Minimised consent receipts and the notice evidence needed to verify them: three years after the most recent recorded choice.
• Consent-gated Umami event and session data: 13 months from collection. Anonymous aggregate reports may be kept where they can no longer reasonably be linked to a visitor.
• Unconfirmed launch-update subscriptions: 30 days from the request. Confirmed subscriptions remain while we provide the requested updates. After unsubscribe, we retain only the minimum suppression record needed to avoid sending further marketing for as long as that service continues.
• Contact enquiries and related mailbox correspondence: 12 months after the last substantive correspondence.
• Founding-cohort applications that do not lead to an ongoing relationship: 12 months after the cohort decision. If an applicant joins the cohort, the application is removed from the landing journal after transfer to the relationship record, whose applicable retention information will be provided separately.

We review this schedule at least annually. When a period expires, we delete the live record or irreversibly anonymise it, and deleted data ages out of rolling backups under the backup schedule. We may retain a specific record longer where a legal obligation, active dispute, fraud or security investigation, or legal claim requires it; access is then restricted to that purpose.

Children's privacy

We do not aim any of our products or services directly at children under the age of 13 and we do not knowingly collect personal information about children under 13.

Your rights and controlling your personal information

You have the right to decide whether to accept or reject Optional Analytics on our Website. You can use the Cookie Settings button on every public page to change or withdraw that choice at any time.

Umami stays off unless you accept Optional Analytics. Your choice is stored in signed, first-party essential storage for up to 180 days, and each change is recorded as a minimised, signed consent receipt for accountability. Consent identifiers are not sent to Umami, forms or mailing-list systems. We may still keep server-side records of form submissions where needed to handle your request or meet legal and operational obligations.

Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this privacy policy.

Application and enquiry processing: Founding-cohort applications are stored in Voomla's server-side application journal so we can assess them. Contact enquiries are transmitted directly through AWS SES to Voomla's designated inbox; the landing application does not separately journal the contact form contents or send an automated receipt to the submitted address. The resulting inbox email is retained under the mailbox retention process. Founding-cohort application confirmations are also delivered directly through AWS SES. This processing does not add the sender or applicant to a marketing list. If an applicant separately asks for product updates, that request follows the confirmed opt-in process below.

Marketing permission: Launch-update requests use confirmed opt-in. Our self-hosted Listmonk service holds the subscription and one-time confirmation state, and AWS SES delivers the message. An address is eligible for launch-update marketing only after its owner confirms it using the emailed link. Each marketing message provides an unsubscribe option, and you may withdraw permission at any time using the link in the message or by contacting us.

Your data-protection rights may include access, correction, erasure, restriction, objection and data portability. Where processing relies on consent, you may withdraw it at any time. These rights are not absolute; if an exemption applies, we will explain our decision. We do not use landing-site information for solely automated decisions that produce legal or similarly significant effects.

Complaints: If you believe that we have breached data-protection law, please contact us so we can investigate. You also have the right to complain to the UK Information Commissioner's Office at https://ico.org.uk/make-a-complaint/.

Contact us

For any questions or concerns regarding your privacy, please contact our compliance team via our contact form.